Communication training includes using tone of voice and modulation, how to interpret language styles and deciphering body language, questioning and listening skills and many more topics which will all assist you in being a more effective communicator especially when you are in a customer service or sales role. By applying a wide range of differing communication techniques you will increase your communication standards and effectiveness therefore leading to better service for all involved. This information readily available in our 1 minute and 10 minute videos.
Some of the modules and areas you can study in the Communication Training area include:
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Collaboration
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Communication skills | Difficult conversations |
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Email tips
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Giving instructions | Listening skills |
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Open and closed questions
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Questioning skills | Tone of voice |
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Overcoming Umms and Ahhs
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Verbal holding | Voice intonation |
And many more topics available.
Watch a Sample Communication Training 1 Minute Video
Watch a Sample Communication Training 10 Minute Video
